Privacy Policy
How we handle your data
Last Updated: July 18, 2026
1. Introduction
Welcome to the EBFIMBA Store Privacy Policy. We are committed to protecting your personal information and your right to privacy. This policy describes how we collect, use, store, and protect your data when you use our services.
By using the EBFIMBA Store, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. Information We Collect
a) Personal Information
When you create an account or make a purchase, we may collect:
- Name and email address
- Steam account ID and profile information
- Payment information (processed securely through Midtrans or cryptocurrency wallets)
- Order history and transaction details
- Communication preferences
b) Authentication Data
When you log in via Google or Steam OAuth:
- OAuth tokens and authentication credentials
- Profile picture and display name
- Email address associated with your Google/Steam account
c) Automatically Collected Information
We automatically collect certain technical information:
- IP address and geographic location
- Browser type and version
- Device information and operating system
- Pages visited and time spent on the Store
- Referral source and navigation paths
d) In-Game Data
For service delivery and support:
- In-game username and character data
- Current MMR (Matchmaking Rating) and in-game statistics
- Coin balance and transaction history within EBFIMBA
- Donator tier status and benefits
3. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your purchases of coins, donator tiers, and buff packages
- Account Management: To create and manage your user account
- Customer Support: To respond to your inquiries and provide technical assistance
- Payment Processing: To facilitate secure transactions through Midtrans and cryptocurrency payments
- Service Improvement: To analyze usage patterns and improve our Store and services
- Communication: To send order confirmations, delivery updates, and important service announcements
- Security: To detect and prevent fraud, abuse, and unauthorized access
- Legal Compliance: To comply with applicable laws and regulations
4. How We Share Your Information
We do not sell your personal information. We may share your data only in the following circumstances:
Payment Processors
We share necessary payment information with Midtrans and cryptocurrency wallet providers to process transactions securely.
Service Providers
We may share data with trusted third-party service providers who assist with hosting, analytics (Google Analytics), and email communications.
Legal Requirements
We may disclose information if required by law, court order, or governmental regulation, or to protect our rights and safety.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL/TLS encryption for all data transmission
- Secure database storage with encryption at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication requirements for our team
- Payment information is processed through PCI-DSS compliant payment processors
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to maintaining best practices.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Required for authentication, shopping cart functionality, and security. These cannot be disabled.
Analytics Cookies
Google Analytics tracks visitor behavior to help us improve the Store. You can opt-out through browser settings or Google's opt-out tools.
Preference Cookies
Remember your settings and preferences for a better user experience.
You can control cookies through your browser settings. Disabling certain cookies may limit your ability to use some features of the Store.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services and maintain your account
- Comply with legal obligations (e.g., tax and accounting records)
- Resolve disputes and enforce our agreements
- Support customer service inquiries
Inactive accounts may be anonymized or deleted after 2 years of inactivity. Transaction records are retained for up to 7 years for legal and accounting purposes.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Access
Request a copy of the personal data we hold about you
Correction
Request correction of inaccurate or incomplete data
Deletion
Request deletion of your personal data (subject to legal requirements)
Objection
Object to certain processing of your data
Portability
Request transfer of your data to another service
Withdraw Consent
Withdraw consent for data processing at any time
To exercise these rights, contact us at epicbossfightimba@gmail.com with your request. We will respond within 30 days.
9. Children's Privacy
The EBFIMBA Store is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If you are under 18, please obtain parental consent before using our services. If we discover that we have collected information from a child under 18 without parental consent, we will delete that information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your jurisdiction.
When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
11. Third-Party Links
Our Store may contain links to third-party websites or services, including Steam, Google, and payment processors. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting a notice on our Store or sending you an email. Your continued use of the Store after changes constitutes acceptance of the updated policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: epicbossfightimba@gmail.com
- Subject Line: "Privacy Inquiry - EBFIMBA Store"
- Response Time: We aim to respond to all privacy inquiries within 48-72 hours
14. Consent
By using the EBFIMBA Store, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your information as described herein.
Your Privacy Matters
We are committed to transparency and protecting your privacy. If you have any questions or concerns about how we handle your data, please reach out to our team.